EU & USA: We ship with Dhl and Fed Ex and the delivery time is normally 2-5 working days. For the rest of the world the shipping times depends on your country but it´s normally 4-12 working days.
Free shipping for orders more than 150 USD for US/ 120 Euro for EU / 1000 SEK for Sweden
Cost for orders that are not eligible for free shipping:
Sweden 69 SEK
EU 15 €
USA 28 USD
Rest of the world 40 USD
For more info go to shipping & Returns
RETURN POLICY
You are welcome to return the clogs for a refund or an exchange as you prefer. Items should be returned within 30 days of shipment enclosing the return form. Please make sure your items are returned new, unused and with all Calous packaging included. Returns that do not meet our policy will not be accepted and will be sent back to you.
USA & Canada
We have a local returns point in the USA so please email info@calou.se so we can give you the details of our returns facility there. Please be aware that the cost of returning the goods to our returns facility is your responsibility.
EU
In case there is not included a return label with your order, please send us an email to info@calou.se and we will assist you.
Our returnlabel give a guaranteed delivery service.
Return shippingcost with our prepaid label:
Sweden: 69 SEK
EU: 15 Euro
Declined items
If you at delivery refuse to sign for the ordered package or if it´s not picked up at the pick-up point you will be charged an additional fee of 30 euro/300 sek/30 usd excluding from the shipping cost. The fee covers the costs of extra handling.
if you change your mind right when the package was sent from us, you must still pick up the package at your delivery point and send it back to us.