Terms of Cervice
1. General
This website is operated by Calou AB. Throughout the site, the terms “we,” “us,” and “our” refer to Calou AB. By visiting our website or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service.
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website. It is your responsibility to check this page periodically for changes.
2. Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction when using our website.
3. Products and Services
All products are subject to availability. We reserve the right to discontinue any product at any time.
We make every effort to display our products and their colors as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product color or finish.
4. Prices and Payment
All prices shown on our website are listed in the relevant currency and include VAT where required by applicable law.
We reserve the right to change prices at any time without prior notice.
We accept the payment methods shown at checkout, including Visa, Mastercard, PayPal, and Klarna, where available. Payment is charged at the time you place your order.
5. Orders
Once you place an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order.
We reserve the right to refuse, limit, or cancel any order at our sole discretion, including in cases of suspected fraud, pricing errors, product availability issues, or incorrect information.
If we cancel or change an order, we may attempt to notify you using the contact information provided at checkout.
6. Shipping and Delivery
Delivery times shown on our website are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.
More information about shipping methods, estimated delivery times, customs, duties, and taxes can be found in our Shipping & Delivery Policy.
7. Returns and Refunds
Returns, refunds, and exchanges are handled in accordance with our Return Policy.
Please review our Return Policy for full details on return conditions, return shipping, non-refundable costs, and refund timing.
8. Purchase Options
If we offer pre-orders, recurring purchase options, or other purchase options, these will be clearly presented before checkout.
Any cancellation terms relating to these purchase options are set out in our Purchase Options Cancellation Policy.
9. Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, product names, trademarks, and design, is the property of Calou AB or is used with permission.
You may not reproduce, copy, sell, resell, or exploit any portion of the website or its content without our prior written permission.
10. Accuracy of Information
We are not responsible if information made available on this website is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on the site.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of third-party websites and we do not warrant and will not have any liability for any third-party materials, websites, or services.
12. Prohibited Uses
You are prohibited from using the site or its content:
- for any unlawful purpose
- to violate any laws or regulations
- to infringe upon our intellectual property rights or the rights of others
- to submit false or misleading information
- to upload malicious code or viruses
- to interfere with or circumvent the security features of the website
We reserve the right to terminate your use of the website for violating any prohibited uses.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Calou AB shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website or any products purchased through the website.
Nothing in these Terms of Service excludes liability that cannot be excluded under applicable law.
14. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Sweden, without regard to conflict of law principles.
15. Contact Information
Questions about the Terms of Service should be sent to:
Calou AB
Sandstensv. 4
16764 Bromma
Sweden
Email: info@calou.se