Shipping & delivery
All orders are shipped from our warehouse in Sweden and dispatched within 24 hours on business days.
Free shipping in Europe for orders more than 200 €/EU and 2000 sek/Sweden
Cost for orders that are not eligible for free shipping:
Sweden 79 SEK DHL
Europe 12€ DHL
USA/Canada 17 USD Fed ex
- Your order will be placed in DHL service point near you.
- Delivery time is 1-3 working days
Rest of EU
- Your order will be delivered to the shipping address entered when placing the order
- Delivery time is 2-5 working days
Outside the EU
- For UK, Norway and Switzerland, you will pay VAT and customs at checkout.
- Delivery time is 2-7 working days
Duty and taxes
EU : There is no import duty.
Tracking the delivery
Returns & exchanges
Store credit returns and size exchanges are free.
Start your exchange here
Sweden and other EU
- Register your return here.
You create the returnlabel in the return portal.
- Drop the parcel at your closest service point
US and rest of the world
- Register your return here.
- Create a returnlabel and custom invoice in the portal.
Attach the return label and customs invoice on top of the original shipping label
- Drop the parcel off at your closest Fedex Access point, or contact Fedex for a pick-up
Return feesSweden 79 Sek
EU 15 €
Norway 150 Nok
UK 20 GBP
Switzerland 20 €
USA 17 $
Rest of the world 25 $
If you have any questions regarding returns and exchanges, please contact us at firstname.lastname@example.org .
Reclaims & repairs
Shoes that are too long
Let a heel filling do the job! You can buy a self-adhesive heel grip at most cobblers and in many shoe stores. Attach the grip at the back of your shoes. Another option is to let the cobbler do the job. Then you can also choose different thicknesses of leather for a more precise fit. That´ll be less visible than a self-adhesive grip.
A little too big shoes
If your boots or clogs have the right length but still are a little big, it is usually enough to put in an insole. There are lots of different soles to use, even anatomic ones. We recommend leather soles that allow your feet to breathe.
A little too tight shoes
If your shoes are a little too tight, they will probably fit better after a little use, when the leather has formed to the foot. But you can also let a cobbler stretch your shoes.
You can actually make the shoe both longer and wider and a little higher over the instep if needed. It´s possible to stretch the skin about one size of the width and half size of the length.
If the shoes don´t fit your heels, the cobbler can use a heel grip to reduce the space, or you can buy a heel grip and attach it to the back of the shoe for a better fit.
In the same way, your cobbler can use an "extra tongue" on the inside at the instep, which reduces your shoes height.
To keep the shape of your clogs, we recommend using a Shoe Tree. Red Cedar wood is perfect for shoes, it absorbs moisture and odors and keep your clogs in good condition.
We are here to help you!
If you have any questions, we are here to help you. With these simple tips and our guidance, we hope to reduce the number of returns and contribute to fewer transports. For the sake of the environment and for your convenience.
Carina & Mats